Shipping policy

Elevated Boutique is committed to getting your order to you efficiently. Please read our shipping policy below:

Shipping Delays and Lost/Damaged Packages:

  • Elevated Boutique is NOT responsible for delays with USPS or UPS shipping.
  • Elevated Boutique is NOT responsible for lost, damaged, or marked delivered items.
  • If you receive a damaged package or your package is lost, you must file a claim directly with the carrier.
  • Elevated Boutique is not responsible for any delays caused by mail carriers and will not refund shipping charges if USPS or UPS does not meet their guaranteed shipping times. Contact the carrier directly for delivery issues.         
  • Once an item is dropped off with the carrier, it is out of our control. We have no affiliation with the carrier and cannot control shipping times or delivery. Contact USPS for any issues.

Tracking Information:

  • Please allow 1-3 days for your tracking information to show.
  • Please contact us after the estimated delivery time has passed.

Incorrect Address Disclaimer:

  • It is the buyer's responsibility to ensure the address information is entered correctly.
  • We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address.   

 Order Changes & Cancellations:

  • We do not cancel orders or make edits once placed.
  • The only way your order can be canceled if it is canceled for store credit.